How to contact our Lost Property team

26th June 2017

If you lost an item at Glastonbury 2017, please copy and paste the appropriate form from the list below into the main body of an email and send it to lostproperty@glastonburyfestivals.co.uk. Until the end of Monday 26 June you can also head up to Lost Property near the farmhouse (up the hill beyond the Worthy Farm neon sign) and collect your belongings from there.

Thanks to everyone who used the new Lost Property hand-in hub, near Silver Hayes, we appreciate you making the effort on other Festival goers’ behalf.

Please only email once about your property as we will be dealing with it even if we haven’t got back to you! We receive 1000s of emails so it might take a while but we’ll try our very best to find and return your property as quickly as we can.

Remember, the more info you give us, the more chance we have of finding it (so if you have a picture of the item, it’s worth attaching that too). Please make the subject of your email whatever the item is (ie, “camera”, “guitar”, “wallet”). Please send a separate email for each item eg bag/camera/wallet but list all the items in the first email so we can tie it up. If you lost a bag containing several items please tell us this.

PLEASE SELECT THE APPROPRIATE CATEGORY OF MISSING ITEM, THEN COPY THAT INTO AN EMAIL AND FILL IT OUT

PASSPORTS/ DRIVING LICENCES/ OTHER FORMS OF ID

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Nationality:
Other details:

MOBILE PHONE

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions

IMEI number:
Make of mobile:

You can find your IMEI number:
1) From your network provider, they will have this information and they should be happy to pass it on to you.
2) From the box it came in, or sometimes the paperwork that came with it.

(The IMEI number is incredibly useful as it helps speed up the process of finding your phone. We have up to 100 of each of the most popular varieties of handset, and frequently they are locked, out of power or broken, so the IMEI number is essential for us to be able to identify yours.)

WALLET

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Brand:
Colour:
Material:
Style:
Contents:
Other details:

CAMERA

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Camera make:
Camera model:
Type (digital/film):
Resolution (megapixels):
Identifiable photos (This needs to be more specific than “photos of festival”. If some photos were downloaded to a computer prior to attending the festival, please attach a small sample of the photos on the camera to your email, along with this form)

JEWELLERY & GLASSES

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions Item:
Material:
Brand:
Colour:
Distinguishing features:

KEYS

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Key brand/car model:
Number of keys:
Colours:
Other items on keyring:
Please attach picture of logo eg. Citreon/Vauxhall or whatever symbol might appear if at all possible.

BAG

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Style:
Colour:
Pattern:
Size:
Contents and other infomation:

OTHER

Your name:
Email address:
Mobile number:
Home number:
Address:
(For delivery)
NB: These details will only be used to reunite you with your possessions
Item:
Description/other information:

Due to the number of enquiries we get it is most likely we won’t reply to your message unless we have a query. Please assume that if you haven’t received your lost item by the end of August that sadly it hasn’t been found.